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Deming: Systems thinking and analysis
can address 95% of organizational problems
- Stages of organization growth and subsequent needs for both staff and board leadership.
- Leadership for effective decision-making processes; Situational Leadership
- Communications skills
- Conflict management and mediation;
- Use Appreciative Inquiry to increase the effectiveness of performance reviews & feedback
- Agreement and Consensus through dialogue, advocacy and inquiry;
- SolutionsMap˙ helps manage meetings for efficiency and deliverables.
- Myers-Briggs Type Indicator˙ helps individuals appreciate different ways people take in information, process it, and make decisions.
- Strength Deployment Inventory˙ helps individuals see their primary relationship-building style and how they react in stressful situations.
- Ten components of well-developed organizations guide your training and planning.
- Problem solving with quality management knowledge-based and data-based tools such as mindmapping, affinity charts, IR digraphs, cause-and-effect diagrams, Pareto charts, activity mapping.
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Yellow Brick Road˙, PO Box 300, South Strafford VT 05070 USA 802 765-4743 voice ||| 802 765-4436 fax ||| anne@yellowbrickroadconsulting.com
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